Results – Are you adding value to your organization?

  1. I view my job description as the minimum amount of work that I am required to perform.
    your answer:

  2. Even if my office is not organized across functions, I will eagerly assist a colleague in another department if asked.
    your answer:

  3. When dealing with customers, I try to think of myself as the customer so that I provide the best possible service.
    your answer:

  4. If I notice something that is not adding value to our customers, I alert management so that it can be corrected.
    your answer:

  5. I believe that value is anything for which my customer is willing to pay and I perform my job accordingly.
    your answer:

  6. I believe that getting multiple signatures on documents is a non-value added activity.
    your answer:

  7. I organize my work based on priority and the value of the work in the eyes of my customer.
    your answer:

  8. Even if I do not deal with external customers, I have internal customers for whom my work must provide value.
    your answer:

  9. I believe that visual queues in my workplace add value by improving efficiency.
    your answer:

  10. Ensuring a clean and organized workstation helps me with efficiency and is therefore of value to my customer.
    your answer:

If you answered “False” to any of the above statements, you may need some assistance with identifying value and value-add activities. Contact us to learn if MNC Consulting Group can help improve your organization’s understanding of value and value-added activities.