While working on the implementation of our new records classification system, I found Mary to be very knowledgeable and helpful in explaining details about the system to all staff. In addition, Mary’s tact and diplomacy in dealing with different personalities in a large corporate environment is a tremendous asset to the successful completion of a project of magnitude (like this one). I would be happy to recommend Mary to any organization wishing to employ a highly professional manager.

Sheri Bates, Manager, Facilities and Administration
Tourism British Columbia

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Mary completed two ORCS development projects for us [while I was with the Ministry of Forests] – one for a new program area in the Ministry of Forests, and the second for Forest Renewal BC. Mary quickly grasped the subject areas and produced a design that worked! Mary did an exceptional job within time and budget. I would recommend her analytical expertise to anyone looking for efficient systems designs.

Shirley Jasperse, Ministry Records Officer
Ministry of Forests

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Mary works with a view to organizational efficiency…She quickly identifies problems in business areas and designs systems to correct those problems to everyone’s satisfaction. Her records management and organizational skills are superb.

Floyd Mailhot, Executive Director
Chief Information Office

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Mary is an excellent facilitator – a confident public speaker who gets the participants to ask questions without being judgmental. She creates an atmosphere of support, trust and empathy.

Bruce Foster, Records Services Officer
Government Communications and Public Engagement

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While I was with the BC Archives and Records Service, I was Contract Manager for a project to amend and update the Information and Technology Section of the Government-wide Administrative Records Classification System (ARCS). Mary was the Contractor for this project and I was very impressed with her analytical approach to records management and critical eye for business requirements. In addition to updating the Administrative Records Classification System, Mary was also involved in writing records descriptions that incorporated information and privacy considerations when this concept was still in its infancy in BC. I would highly recommend Mary’s professionalism, analytical skills and adaptability to anyone interested in business excellence.

Peter Smith, Director of Freedom of Information
Ministry of Transportation and Highways

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Working with executives and key staff, Mary did an excellent job of quickly identifying our key requirements and recommending a comprehensive yet specific series of actions to address our major challenges. The entire project, from initial contracting through to final recommendations was within budget, timely, and of real value to the organization.

Scott Borland, Vice President, Grants and Community Initiatives
Vancouver Foundation

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Tourism BC, as a young crown corporation, needed to put in place a records management system to meet Freedom of Information and Protection of Privacy as well as Document Disposal Act requirements. Mary Colak was hired to design and implement a records and information management system (affectionately known as TRIMS) that is logical, organized, and functional, i.e. easy to use to promote consistent application.

The project included classification of both administrative and operational records with appropriate retention and disposal requirements, interviews with management and key line staff, education and training of staff, and development of training/reference materials for the ongoing application of the system.

Mary readily took on the challenge; with her professional and pragmatic approach – always with integrity – met all milestone deadlines and successfully implemented the program within budget.

Records management, I have found, is often a misunderstood function and as such staff sometimes tend to place a low priority to it. However, a sound records management system is the foundation of an organization and is a significant contributing factor to its success. Through Mary’s leadership, guidance, and expertise she gained the necessary ‘buy-in’ from all staff (line to management) and was able to change perceptions through awareness and increased the level of importance of this critical function.

Anyone having the good fortune of Mary providing her management consulting skills for a project within their organization will not be disappointed with the results.

Marlena Buckley, Manager, Budgets and Contracts
Tourism British Columbia

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I hired Mary Colak to provide myself and my staff with practical advice and techniques on how to manage what sometimes appeared to be overwhelming workload. I wasn’t looking for a personal coach, but rather, someone who had the experience and knowledge of how to assist us in managing calendars, emails and office.

At our meetings, Mary candidly addressed typical impediments to effective job performance including how cluttered or poorly managed physical space and time management can be a hindrance to job performance. She not only offered suggestions on how to work through elements that were impeding efficient and effective handling of workflow, but she also showed us how to get a handle on our work environment (both physical and electronic). In fact, she held our hands through it – both the practical and psychological aspects.

One of the key things that Mary helped me with was to “downsize” my office clutter and remove items that were not adding value to my job efficiency. I also learned to separate items that belonged in my office from those that belonged at home.

Through Mary’s guidance and expertise, she not only changed our perceptions about overwhelm, but helped decrease it by providing information about its sources and how to deal with them. As a result of this project, my office continues to be much improved in increased available physical space and decreased electronic space.

For me, the value of this project has extended beyond just my office at work. I continue to use the tools and techniques that I learned from Mary both at work and at home. I feel more organized overall.

I highly recommend Mary to anyone looking to improve the efficiency and productivity of their workplace. With her pragmatic, pleasant and professional approach, she will enable you to save time while getting more done at work and reap the reward of more free personal time as a result.

Mike Kelley, MA, Director, Business Service Desk
Information Management Branch
Ministry of Forests, Lands and Natural Resources

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I have had the pleasure of working on a volunteer basis with Mary over approximately the past six years. That includes four years together on the Council of the Institute of Certified Management Consultants of BC and, for the past two years, as a former member of Council and a Fellow of the Institute while Mary was the Institute President.

Mary has also served at the national level, including as a member of the Board of the Canadian Association of Management Consultants and as a member of the National Certification Committee.

Mary’s contributions to the Institute and to the management consulting profession generally have been absolutely outstanding, including creating many new initiatives that have greatly raised our communication with members, our profile in the broader community, and continuing professional development opportunities for our members. This is on top of all the other things that she does in her professional and personal life.

I have no hesitation in strongly recommending Mary in either a professional or personal capacity.

Eric C. Vance, MA, FCMC, MCIP
Principal, Eric Vance & Associates

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As a long time employee with my organization, I had many years of experience at a manager level, but the changing work environment created a need for me to adapt to new best practices. In this regard, Mary Colak was hired to assist me with implementing best practices, including improving my organizational and time management skills.

I met with Mary on numerous occasions to work on various aspects of my office environment. This included discussing and implementing an ideal physical office space layout that greatly enhanced the efficiency of workflow and created an atmosphere of calm. In addition, Mary also showed me how to maximize use of electronic office tools such as MS Outlook to enable efficient prioritization of work and time management.

Working with Mary, I felt that she primarily considered my professional interests and personality in her approach while enabling me to work smarter. Our time was well spent in planning for my professional future and improving my organizational and time management skills. In addition, the skills that I learned also transported seamlessly to my personal life.

I highly recommend Mary Colak to anyone interested in improving their efficiency and productivity skills in both their workplace and personal lives.

Ralph Scheurle, Manager, Animal Care Services
University of Victoria

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Mike Ray

Mike Ray is both a professional coach and a computer engineer. He is a “techie” with heart and adept at helping clients make the best use of the latest technology. His knowledge is grounded in 15 years of experience in leading technical teams and managing a large multi-million dollar engineering department.

His expertise ranges from the design and implementation of low power wireless data acquisition systems to leading a cross-discipline engineering department to produce high quality low cost consumer products and manufacturing over one million units overseas.

Mike is equally skilled at helping clients get the best out of their teams and their work relationships by collaborating with clients to find solutions to issues involving both people and technology. For example, Mike was able to facilitate the resolution of a personality conflict that initially seemed to be a non-conformance issue with a technical documentation standard. Other examples of Mike’s work include team building facilitation and design, and improving interpersonal communication.

Mike completed his degree in computer engineering at the University of Alberta and received his coaching certification from Coaching and Leadership International. Being keenly aware of the value of ongoing learning, Mike continues to update his education at every opportunity. Recent programs have included certification in conflict resolution, SDI® Qualification Training, and Project Management.