The Efficient Organization
The "Eye Sparkle Factor"
Tom Peters, suggests that employers should only hire people who have an
"engaging infectious sparkle." In other words, employers may do better
to hire people with a positive, engaging attitude even if they have less
experience, rather than hiring highly experienced individuals without a
demonstrated passion for the job.
In a previous newsletter,
I talked about the WII-FM factor and suggested that for the sake of
their customers, employers would be wise to figure out what makes their
staff "tick." But employers are also wise to look at hiring those with
positive attitudes right from the start. Attitudes not only affect how
workers approach their jobs, but can also have a ripple effect on those
For one thing,
positive attitudes can have tremendously positive impacts on an
organization's ability to change. Employees who demonstrate positive
attitudes are more apt to embrace change, since they may see change as a
way to enhance their skills. Employees with negative attitudes will
stand in the way of change, making it difficult for the organization to
implement change in an efficient manner.
In addition to
speeding up the change process, positive attitudes can also help
organizations be more innovative and creative. If your employees are
providing suggestions for improving the business, this is a good
indication that your employees are engaged and want to see the
organization grow. Employees who are only concerned with working within
their job descriptions and keeping an eye on the clock are not as
productive as those with positive attitudes.
Teamwork is another
area that may be at the mercy of attitudes. Individuals that embrace
diversity and work with a spirit of cooperation are the ones who are
most likely to help the team succeed. If negative attitudes prevail,
then successful project outcomes are less likely to occur quickly and
may possibly stall the project altogether.
One area that
organizations often overlook is the high cost of turnover. As any
employer knows, it is an expensive process to replace employees, not
only in terms of dollars spent, but also in the time needed to train new
employees. Employees who feel good about their jobs are more likely to
stay and be a productive member of the organization; whereas those with
negative attitudes will get out as soon as they get an opportunity to do
You can see why
it's a good idea to hire employees with the "eye sparkle factor" right
from the start. Those that put their heart and soul into their work are
those that will succeed not only for themselves, but will also enable
the organization's success.
Pursuit of Profit
Mastery Precedes Passion
You've no doubt
heard that if you do what you love, the money will follow. However,
strictly following your passion may end up costing you lost wages
through job hopping and increase your anxiety. Both of these items,
compounded over time, will quash your dreams in a hurry. Instead,
improve your skills to become really good at what you do; whether it's
baking, driving, teaching, consulting, researching, or whatever.
Being skilled in
one or more areas, allows you to leverage those skills to build a
career. Cal Newport, a Georgetown University professor says, "Stop
trying to figure out what you are passionate about. Instead, the secret
to building a career or business you love is to develop rare and
valuable skills that you can then leverage to take control of your
When you're good - really good
- at something, you can claim mastery over that something. And once you
have mastery, passion is not far behind. This is because as you get
better and better at what you do, your sense of passion grows. How can
it not? When you master something, you own it, because you've got the
rare and valuable skills needed to do so. It is not the other way
around. You cannot be passionate about doing work that you know very
What about loving
your work? Some people claim that they hate what they do. Perhaps it's a
lack of skill, but more often than not, it's a lack of autonomy,
competency, creativity, and a sense of impact on the job. If you don't
have that, you will never love your work and you will never develop
mastery over your work. The resulting lack of productivity from not
doing the best in your job impacts not only your individual success, but
is felt within your organization overall.
Getting really good
at your current job will set you up to do even greater things in the
future. Mastery is the key to passion. In other words, don't follow your
passion. Instead, hone your skills to become as competent as possible
so that passion follows you.
In My Humble Opinion (IMHO)
When I commit to
accomplishing something, I commit 100%. In fact, I have found that the
more I immerse myself into a project, the more I learn. And the more I
learn, the more I love working on the project. Doing what I love? Absolutely. Passion following mastery? Completely. IMHO.
"Real success is finding your lifework in the work that you love."
About MNC Consulting Group
Our goal is to help you to dramatically increase efficiencies that immediately boost your profit margins.
Profits is a monthly electronic newsletter discussing how leaders can
be more efficient and areas where organizations can save more
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