Moving to a Quality Culture

Take a look at your organization. Are you just good enough? Moving to a quality culture is important if you want to stand out from the crowd. This means listening to customers and continuously improving operations.

Secrets to Project Success

Mary claims that a well-defined project scope can alleviate the top five reasons for project derailment. This includes poor team dynamics, scope creep, poor identification of root case, no champion involvement, and failure to obtain stakeholder buy-in.

Social Responsibility and Productivity

Have you ever considered social responsibility in the realm of organizational productivity? ISO 26000 provides guidelines for socially responsible behavior when it comes to contributing to sustainable development. This podcast discusses the seven core areas of social responsibility.

Scheduling Mistakes

When project timelines are underestimated, the project manager is placed in a difficult position. In an attempt to “catch up” and complete the project as originally estimated, the project manager may make further mistakes including asking people to do more in less time, expecting people to work overtime, giving up vacation time, and not allowing time for administrative functions. In this podcast, learn how these expectations may derail the project even further.


Distinguishing Between Needs and Requirements

Understanding what your customers need and what they require is imperative when it comes to productivity. Determining between the two will take your company from being an average organization to a top notch organization.

Preservation of Electronic Records

There is no “one-size-fits-all” approach to preservation of electronic records. Both downfalls and benefits of different technology (or lack of) are discussed, with an emphasis on migrating to new systems, when necessary, and considering and gradually acting on long-term preservation of records in electronic form.

How Can “Voice of the Customer” be Used to Improve Organizational Performance?

In Lean Six Sigma, a specific methodology is used to address improvements in an existing process. These improvements are based on “the voice of the customer.” In other words, the organization’s motivation for improving organizational performance is based on what the customer is telling the organization. This makes sense since the organization’s sole purpose is to serve its customers. Without customers, the organization fails to exist.

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Are You Understaffed?

Often a well thought out plan including balance, focus, and effective communication will allow you to take an in-depth look at your current staffing level. Preparing a process map can be very helpful, also, since it will give you a clear “picture” about your true staffing needs.

Differentiate to Boost Your Bottom Line

When organizations differentiate themselves from other companies, they can increase their bottom line. When a company is agile, it becomes more efficient and can quickly adjust to changing market needs. Nine areas where organizations can differentiate themselves are discussed in this podcast.

What are the Top Ways to Improve Team Dynamics on a Project?

If you’re working on a project, you’re most likely working with a team and you know that sometimes there can be conflict within teams. Team dynamics are influenced by both the differences and the similarities that people bring to the team. So how do you improve team dynamics to maximize high performance?

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