Mapping the Inefficient Sub Process

Mary discusses how to map processes. Whether the processes are large or small tasks, the steps are the same. They include:

  1. Naming the process
  2. Identifying the start and stop points
  3. Identifying the output of the process
  4. Identifying the customers of the process
  5. Identifying the suppliers of the process
  6. Identifying the inputs of the process
  7. Identifying the top –five to seven high level steps in the process as it currently exists.

This podcast is also available as an article: Mapping the Inefficient Sub Process

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